Delivery & Returns 

FREE P&P when you spend over £30!
Just enter the promo code FREE30 at the checkout.

Delivery

To ensure our products reach you in perfect condition we use Royal Mail 2nd Class signed for our standard delivery. This takes 3-5 working days. If you require your purchases faster please see our express delivery options listed below.

STANDARD DELIVERY
Royal Mail / Standard 48 (Large Letter) 
3-5 working days
base cost = £1.50  
cost per item= £0.75p

Royal Mail / Standard 24 (Large Letter)  - Next Working Day Delivery available if an order is placed before 1:00 pm (Not available between 24th Dec 2020 - 4th Jan 2021)

EXPRESS DELIVERY
Royal Mail 24 – Next Day Delivery
A tracking number can be obtained after we have dispatched your order.
base cost = £3.50
cost per item = £0.75p

European Delivery - We only ship to the following countries Austria, Belgium, Denmark, Finland, France, Germany, Ireland,Luxembourg, Monaco, Netherlands, Portugal, Spain and Sweden.

Europe - Royal Mail, signed for.
3 - 5 working days
up to - 100g = £8.20
additional items - £0.75p

Returns

We offer the right to return goods within 14 days from receipt of the goods for refund provided the product is returned to us in the condition you received it.

Please fill out the Returns form (click to access). We will be in touch with details of how to make your return.

You do not have to give any reason for return. However, a brief explanation will help us to improve the service we offer to customers in the future.

All shipping back to theglassescaseshop.co.uk is paid for by the customer. We are unable to refund you postal fees.

For full details please see our Terms & Conditions